Lost Stolen Debit Card

Lost or Stolen Debit Card

How to Report a Lost/Stolen Debit Card

If your debit card has been lost or stolen, please report it as soon as possible! There are several ways to alert the bank.


  • Call the bank at 859-336-3939 or 1-800-601-9961 during banking hours.
  • After banking hours, report your card missing by calling 1-800-472-3272.
  • Email the bank by completing our secure form, and include your name and phone number in the message.
  • Click on the “Contact Us” tab. Complete the form and be sure to include your name and phone number in the message.